Last Updated: 05/20/2025 

This Privacy Policy applies to https://www.eammosca.com website (“Site”) users (“you” or “your”) who access the Site. The Site is operated by EAM-Mosca (the “Company," “we” “us” or “our”). This Policy also applies to those who interact with us in other ways, including in-person, online, by email, or via phone or similar communication method.

If you are a resident of Europe or United Kingdom, please use the website https://www.mosca.com, which maintains a separate privacy policy.

Our Company offers automatic end-of-line systems and solutions for packaging, bundling, and unitizing applications, among other purposes. The Company provides business-to-business products and services to organizations and commercial customers. We do not provide services for individual, family or household use.

This Policy describes the types of personal data we collect, how that data is used, to whom it is disclosed, and how it is protected. By accessing our Site, using our services, or interacting with us, you agree to the collection, use and processing of your information as described in this Policy. If you do not agree to the terms of this Policy, please do not access or use this Site.

INFORMATION COVERED BY THIS POLICY

Personal Data

This Policy applies to all personal data collected, processed, used and stored by us. “Personal data” in this Privacy Policy refers to information that identifies, relates to, describes, or is reasonably capable of being associated, directly or indirectly, with an individual.

This Policy does not apply to information that has been modified in a substantial way so that it no longer can reasonably be used to identify or be linked to an identifiable individual. This Policy also does not apply to information that is publicly available, collected by social media or third-party websites you reach by navigating from links on our Site, or collected for purposes of Company employment or hiring.

Information you give us

We may collect personal data that you provide us, including your name and work position, company name, mailing and billing addresses, telephone number, email address, picture or video recording, how you learned about the Company and what industry you are in, when you:

• Request a quote via our Site or otherwise;
• Submit a contact form;
• Interact with our Chatbot;
• Engage with us or use our services;
• Meet or engage with us in person, virtually or via phone call or text messaging;
• Submit a request to our customer support department;
• Use a social media service like Meta (formerly known as Facebook), LinkedIn, X (formerly known as Twitter) or YouTube to communicate with us;
• Participate in training seminars, product shows or other Company events;
• Meet with us at trade shows, conferences or elsewhere.

Information collected automatically on our Site

When you visit the Site, we may use cookies, pixels, web beacons, and other technologies to collect data including:

• IP addresses, device IDs, login information, browser type, location, time zone, operating system, and other technical information;
• Information about your visit, including the websites you visit before and after our Site, products you viewed, and product preferences;
• Duration of visits to Site pages and page interaction information;
• Location information.

Emails we send through our marketing programs may use web beacons and other technologies that tell us whether an email has been opened. For more information, see the sections titled “How We Use and How You Can Restrict Cookies and Internet Tracking Technologies” and “How to Opt Out of E-Mail and Telemarketing.”

Other sources of personal data

We may receive (personal data from our customers and business partners, for instance, to enrich data in our possession. We may also use commercial marketing resources to identify contact information of business representatives who may be interested in our products.

USE OF PERSONAL DATA

We use personal data for the following business, marketing, and analytics purposes:

• Register new customer accounts;
• Confirm contracts and provide client services;
• Arrange for shipping and delivering products;
• Respond to requests for information and provide customer support;
• Provide marketing and promotional information about our products and services, unless you opt out (for residents of Canada or where otherwise required by law, we will obtain your consent for marketing activities; for U.S. residents, see the section below titled “How You Can Opt Out of Marketing Communications.”);
• Advertise our services, including targeted online and social media, unless you opt out (for information about opting out of the sale or sharing of personal data, see the section below titled “How We Use and How You Can Restrict Cookies and Internet Tracking Technologies.”);
• Request your testimonials about our products through surveys and other tools;
• Collect and analyze Site usage information to improve the performance and functionality of our Site, and for marketing purposes;
• Detect and address technical issues;
• Prevent potential fraud or misuse of our Site;
• Respond to court orders, government regulations; law enforcement requests and as otherwise required by law; and
• Other methods for which we will notify you at the time we collect your personal data through those methods.

INFORMATION SHARING

Your personal data may be accessible or shared for business purposes with the categories of third parties described below. We do not sell your personal data to third parties for monetary value or other valuable consideration.

Affiliates.

We may share your personal data within our group of companies, which includes our subsidiaries, our holding company and its subsidiaries.

Service Providers.

We engage third-party service providers to assist with various administrative and technology support services including hosting our Sites, cloud data management and storage, contact management, e-mail marketing, payment processing, and other business operations. Service providers may have access to your personal data to perform these tasks on our behalf and are not permitted to disclose or use your personal data for any other purpose.

Business Partners.

We may share your information with our contractors and other business partners unless you opt out from our marketing communications.

Site Hosted Services.

We use cloud-based software and hosting services to provide certain interactive functionalities for our Site and share information with those service providers. For example, we use a payment processor for our store and a hosted service provider to power our visualization service. We also use the company, Qualified Conversations, to offer chatbot services on our website.

Data Analytics Services.

When you use our Site, the Company and third-party data analytics services, such as RevenueCloudFX, collect your internet usage data. We also use Google Analytics to help us understand how our customers use the Sites. You can read more about how Google uses your personal data at: https://www.google.com/intl/en/policies/privacy. These data analytics providers may also use the aggregated data they collect on our Site for their own purposes. For information about restricting collection of your Usage Information, see the section, “How We Use and How You Can Restrict Cookies and Internet Tracking Technologies.”

Legal Process and Security.

We may disclose personal data to third parties to detect and prevent fraud, enforce our Site’s Terms of Use and other agreements, comply with legal requirements, respond to and resolve claims or complaints, for other risk management purposes, and to respond to law enforcement, legal process or a request or demand for cooperation by a government entity.

Business Transactions.

We may share personal data as we believe is reasonably necessary in connection with business transactions such as a transfer or sale to another entity of all or a portion of our stock or assets or a business reorganization.

PROTECTION OF YOUR DATA

While our security measures seek to protect the personal data in our possession, no security system is perfect, and no data transmission is 100% secure. The Internet and information technologies are inherently insecure and designed to provide access rather than protect against it. While we strive to protect your information, we cannot guarantee or warrant the security of information transmitted to or from the Company. We maintain physical, electronic, and procedural safeguards that are designed to store and treat data responsibly, and we take commercially reasonably precautions designed to protect the confidentiality and security of your personal data and prevent alteration, corruption and access by unauthorized parties.

Please bear in mind that, to the extent you are provided with access credentials to access portions of our Site, anyone you provide with your access credentials will also have access to your account and, possibly, to your personal data. If you use our Site, you are responsible for maintaining the confidentiality of your access credentials and for restricting access to your computer.

DATA STORAGE

We will retain your personal data for a reasonable time period based on the purpose for which it was collected. If such duration cannot be determined, the following criteria will apply to determine the appropriate retention period:

• The likelihood of further contact with or inquiries from you for which the data may be relevant;
• During the course of any legal obligation that may attach to that data or the period within which claims might be brought relating to that data or products or services that we have provided; and
• The requirements of those with jurisdiction over our organization, such as our regulators.

LINKS TO OTHER SITES

For your convenience, the Site may include links that lead to other organization’s websites. If you follow a link to any of these websites, please note that these websites have their own privacy and security policies which you should review. We do not accept liability or responsibility for these other websites, their practices or their policies.

USER CONTENT

The Site may provide features allowing users to post or upload materials, comments, testimonials and other content or information (collectively, “User Content”). If you post User Content on our Site, the User Content, as well as other information, may be available to all Site users. Please note that we cannot control the use of such information, including use in a manner that may violate this Policy.

HOW WE USE AND HOW YOU CAN RESTRICT COOKIES AND INTERNET TRACKING TECHNOLOGIES

How we use Cookies.

Our Site uses cookies and other tracking technologies, such as pixels, beacons and tags (collectively, “cookies”), to collect data. Some of the data these technologies collect may be susceptible to association with you, directly or indirectly. These technologies enable us, our service providers, and other third parties to collect and combine information about your online activities over time and across different websites and apps. For example, they allow us to determine how many people are visiting our Site and compile other usage statistics, whether users are new or repeat users, which pages users are viewing and for how long, how people are interacting with our Site, and how effective our online advertising campaigns are. When we use cookies in our e-mail communications, they can tell us when and whether an e-mail was opened, whether it was forwarded, and what links users click within the e-mail. They also support the way we serve our ads, measure the effectiveness of our ads, and determine the content and advertising to offer you based on your interests. Based on tracking information, we, our service providers, and other third parties can adjust the content, products, services, advertisements, and promotions we provide to better meet your interests, and make you aware of Company products, services, and other offers that may interest you.

How You Can Restrict Cookies and Other Tracking Technologies.

You can restrict how cookies are used to track and log your Site usage information by managing the preference settings on your web browser or device. You can learn about how Google collects and processes data at https://policies.google.com/technologies/partner-sites and the controls Google offers to manage the collection and use of your information at https://policies.google.com/privacy.

Your browser may offer you a “Do Not Track” option, which allows you to signal your preferences to certain website operators that you do not want them to track certain of your online activities. However, our websites do not support Do Not Track requests at this time, and you should keep in mind that your activities may be tracked even if you indicate you wish not to be tracked via your browser.

Please note that even if you choose to remove your information or opt-out, you will still see advertisements while browsing online. However, the advertisements may be less relevant to your interests.

HOW TO OPT OUT OF E-MAIL AND TELEMARKETING

When you submit your contact information to us, you authorize us and authorize our business partners to send you marketing or promotional communications (by mail, e-mail, telephone, text message, or voicemail.

You may direct us to stop sending you marketing messages by using the “unsubscribe” feature provided in our e-mail messages or by texting “STOP” or by contacting us as explained in the section titled, “How You Can Contact Us.” Please note that it may take several days to process your request, and you may continue to receive messages until processing is complete. Your consent to receive marketing communications from us is not required as a condition to purchasing any of our products or services.

If you unsubscribe from receiving these messages, you will still receive transaction-related and other communications that are not marketing or promotional in nature. For example, we may contact you concerning purchases you have made with us, even if you opt out of receiving unsolicited marketing messages.

GOOGLE ANALYTICS

We employ Google Analytics Demographics and Interest Reporting, which provides us with personal data such as age, gender, and interests; however, as stated above, we do not share cookie data with any third parties, nor do we combine the directly identifiable information you voluntarily submit to us with the Site usage and demographic data we collect through Google Analytics Demographics and Interest Reporting.

The Advertising Features collect specific visitor cookie data, such as the source, medium, and keyword used to visit the Site, and other information, such as how often users visit the Site, what pages they visit when they do so, and what other websites they used prior to coming to the Site. Google Analytics collects only the IP address assigned to you on the date you visit the Site, subject to your prior express approval when required by law. Although Google Analytics creates a cookie to identify you as a unique user the next time you visit the Site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to the Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. These can be found at: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage.

Once you give your consent to Google Analytics cookies, you can prevent Google Analytics from recognizing you on return visits to this Site by disabling cookies on your browser.

ADVERTISING NETWORKS

We may work with third-party ad networks and social media platforms to display content-specific advertisements to users who previously visited the Site when those users go to other websites that have implemented the same network or platform.

You may choose how third parties display certain ads to you, which is explained in their respective privacy policies and ad preferences pages. For more information about targeted advertising, and how to opt-out of receiving targeted ads from many third-party ad networks (including Google), go to: www.aboutads.info/choices

You may choose to opt-out of participating in ad networks. However, this does not prevent advertisements from being presented to you. You may still receive generic or “contextual” ads on our site. You may also continue to receive targeted ads on other websites from companies that do not participate in the above-mentioned programs. Please also note that opt-out mechanisms are cookie based; so, if you delete cookies, block cookies or access our Site from another device, your opt-out will no longer be effective. For more information, go to http://www.aboutads.info/

YOUR RIGHTS

When you provide your personal data to us, or we obtain it through your use of our Site, services, or other means, your information will be maintained in (if originated in the U.S.) or transferred to the United States and processed in accordance with the laws of the United States and the guidelines of this Policy. Depending on your place of residence or citizenship, you may have specific rights with respect to your personal data.

United States

If you reside in the United States you have certain rights about e-mail and telemarking marketing messages as explained in the section titled, “How to Opt Out of E-mail and Telemarketing.” You also have the right to revoke your consent to any collection or sharing of personal data for which we requested, and you provided, your affirmative consent.

Depending on the state where you live and our business activities in your state, you may have other legal rights regarding your personal data, such as the right to request your data, or the right to delete your personal data, or the right to restrict processing of your personal data. If you want to exercise any of your rights in accordance with applicable laws, you may contact us as mentioned in the section “How to Contact Us.”

If you are a California resident, California Civil Code, Section 1798.83 gives you the right to request and obtain from us once a year, free of charge, information about the

personal data (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing. You may contact us as mentioned in the section “How to Contact Us.” In your request, please attest to the fact that you are a California resident and provide a current California address for your response.

Canada

If you reside in Canada, you have the right to request access to your data, have your personal data updated or amended to correct inaccuracies or incomplete information, and (where technically feasible) to request a portable copy of your personal data as defined under applicable law. You may also have the right to request deletion of your personal data or request that we no longer use it. You are responsible for the accuracy of the information you provide when using our Site and services. To access, review or update your information for accuracy, please login to your Company account (if applicable) or contact us using the information below. Your right to access or correct your personal data is subject to applicable legal restrictions. We may take reasonable steps to verify your identity before granting access or making corrections.

Europe and United Kingdom

If you are a resident of Europe or United Kingdom, please use the website https://www.mosca.com, which maintains a separate privacy policy. However, if you, as a resident of Europe or United Kingdon, use this Site, we will process your information in order to fulfill your orders and to otherwise pursue our legitimate business interests as described in this Policy, subject to your legal rights. If your personal data is protected under the General Data Protection Regulation, you may be entitled to the following:

• The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
• The right to rectification – You have the right to request that we correct information you believe is inaccurate.
• The right to erasure – You may have the right to request that we delete your personal data, subject to legally permitted reasons for which we may decline your request in whole or in part.
• The right to restrict processing – You may have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You may have the right to object to the processing of your personal data, under certain conditions.
• The right to data portability – You may have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we will respond within the timeframe specified by applicable law or within approximately one month from when we receive your request. You can make a request as explained in the section titled “How to Contact Us.”

Minors. Our Site and services are available only to persons who can form legally binding contracts under applicable law. Without limiting the foregoing, the Site is not intended for individuals under the age of 13. By using the Site, you represent that you are over the age of 13. If we discover that we have personal data about someone under age 13, we will promptly delete that personal data from our systems.

HOW TO ACCESS AND MANAGE YOUR PERSONAL DATA

You have certain rights regarding your personal data. To request access to the personal data we maintain about you or to ask us to stop processing your personal data, including for direct marketing and promotional purposes, please contact us at 800-456-3420. You can update or correct your online account information by logging into your account at the customer portal on our Site.

HOW TO CONTACT US

If you have questions about this Privacy Policy or our privacy practices, please contact us at: E-mail: info@eammosca.com

Postal mail: 675 Jaycee Drive Hazle Township, PA 18202

Telephone: 800-456-3420

CHANGES TO THIS PRIVACY POLICY

We reserve the right to change this Policy. Should we change the Policy, we will inform you about such changes by indicating on our website homepage the date the Policy was last updated as the effective date. You should check this section from time to time. By continuing to visit our Site, you agree to accept any such changes.